There may be certain orders that we might be unable to process due to certain reasons (non-availability of product, QC failed, problems identified by risk mitigation team, etc.), eGifts4all reserves the right to refuse or cancel such order. In such cases customers would be informed (via email/telephone).
Cancelled order value will be refunded to the customer.
Order cancelled by the customer without any valid reason would result in forfeit of the voucher value against the order and the same won't be refunded.
Expired voucher amount would not be refunded.
The recipient, upon signing the delivery receipt, acknowledges the receipt of the product in terms of the order placed with the Company. The Company is not liable to the Customer / recipient for any refund / replacement, under any circumstances, for any subsequent complaints with respect to such deliveries If the recipient is not available at the time of delivery, the Company / courier agent shall try and deliver the item thrice before returning the same to eGifts4all.com. All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Member. In such case the order will be cancelled and the voucher amount of such product will not be refundable.